Privacy Policy
Your privacy is important to us. This policy explains how we handle your information.
Last updated: December 2025
At Food Processor Australia ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website food-processor.com.au (the "Site").
By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide to us when you:
- Complete our product recommendation quiz
- Subscribe to our newsletter or email updates
- Submit a contact form or enquiry
- Leave comments on our articles
- Participate in surveys or promotions
This information may include your name, email address, and any other details you choose to provide.
Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing activity, including:
- Device Information: Browser type, operating system, device type, screen resolution, and language preferences
- Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths
- Location Data: General geographic location based on IP address (country/region level only)
- Technical Data: IP address, internet service provider, and connection information
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Deliver personalised product recommendations and respond to your enquiries
- To Improve Our Site: Analyse usage patterns to enhance user experience and content quality
- To Communicate: Send newsletters, updates, and respond to your messages (with your consent)
- To Ensure Security: Monitor for fraudulent activity and protect against security threats
- To Comply with Law: Meet legal obligations and enforce our terms of service
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files placed on your device that help us:
- Remember your preferences and settings
- Understand how you use our Site
- Deliver relevant content and advertisements
- Analyse site performance and traffic
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
- Advertising Cookies: Used to deliver relevant advertisements and track campaign performance
- Preference Cookies: Remember your choices and customisation settings
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.
Third-Party Services
Amazon Associates Program
Food Processor Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. When you click on Amazon product links on our Site, Amazon may collect information about your visit and purchases. Please review Amazon's Privacy Notice for details on their data practices.
Analytics Services
We use Google Analytics to analyse website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. For more information, see Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our Site and conducting our business, subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, safety, or property, or that of our users
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the details provided below.
Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia, including the United States where our service providers operate. These countries may have different data protection laws. By using our Site, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@food-processor.com.au
- Contact Form: www.food-processor.com.au/contact
- Location: Melbourne, Victoria, Australia
Australian Privacy Principles
We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you believe we have breached the APPs, you may lodge a complaint with us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.